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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Lorelli

Robert Lorelli

August 18, 2026

5  out of  5
rating by Robert Lorelli
"Moved over to State Farm after my prior insurance company raised my premium 17% after the first year. State Farm provided some initial savings and re-evaluated my policy after 6 months. Much to my surprise my renewal was 20% cheaper. First time in decades that my insurance company lowered my rates (never had any tickets or accidents). THANK YOU Chandler Hahn for working hard for me. Finally found an honest insurance company. Your hard work is very much appreciated."
We responded:
"Thank you, Robert! I'm really happy to hear that you found value in switching to our office and that we could help lower your rates. It's great to know that our efforts made a difference for you. We're here to keep providing honest and reliable service. Don't hesitate to reach out if you need anything!"
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Nehemiah King

August 18, 2026

5  out of  5
rating by Nehemiah King
"I talked with Courtney she was very nice and gave me a fair price and made everything as simple as possible for me"
We responded:
"Nehemiah, thank you for taking the time to leave us a review! I'm glad to hear that Courtney was able to assist you with a fair price and make the process simple. We always aim to provide a smooth experience. Feel free to reach out if you need anything else!"
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Larry Watterson

August 14, 2026

5  out of  5
rating by Larry Watterson
"Adding a new driver to my policy caused my car insurance rate to skyrocket, so I decided to shop around and see if I could find a better deal. Scott reached out and told me he thought he could save me money. I’ll admit—I didn’t believe him at first!

Scott came back with a rate that no other insurance company could even come close to matching. But he didn’t stop there. He also reviewed my homeowners insurance and was able to drastically lower that rate as well.

I’m so glad I answered Scott’s call! He took the time to find the best options for my family and delivered savings beyond what I expected.

I would 10X recommend Scott to anyone looking to save money on their insurance. Give him a chance to run the numbers—you might be surprised at how much he can save you!"
We responded:
"Thank you, Larry, for sharing your experience! I'm delighted to hear that Scott was able to help you find such great savings on your insurance. It's wonderful to know he took the time to explore the best options for your family. We truly appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Lori Gardner

August 9, 2026

5  out of  5
rating by Lori Gardner
"This office is the best in North carolina and would highly recommend them"
We responded:
"Thank you, Lori! I'm happy to hear you think so highly of our office. Your recommendation means a lot to us. We're always here if you need anything else!"
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Nicolas Quiroga

July 29, 2026

5  out of  5
rating by Nicolas Quiroga
"Taylor is highly responsive and efficient. I had an excellent experience working with her to obtain my auto insurance policy."
We responded:
"Thank you, Nicolas! I'm glad to hear that Taylor provided you with such a responsive and efficient experience while helping you with your insurance policy. We appreciate your feedback and are here if you need anything else!"
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STEVE TATE

July 17, 2026

5  out of  5
rating by STEVE TATE
"Taylor did an amazing job transferring all of my policies over and clearly explaining the details. Saved $$$$ and have better coverage!"
We responded:
"Steve, thank you for taking the time to leave us a review! I'm happy to hear that Taylor was able to assist you with transferring your policies and providing you with better coverage. It's great to know you saved money in the process. We're always here if you need anything else!"
Profile photo of DARCEY MCMANUS

DARCEY MCMANUS

July 17, 2026

5  out of  5
rating by DARCEY MCMANUS
"I had a great experience working with the team at Chandler Hahn State Farm, especially Taylor Hinson. They were extremely responsive, easy to work with, and took the time to answer all of my questions throughout the process. The rates were fair and competitive, and everything was handled accurately and professionally. They made switching my homeowners insurance and bundling with my auto policy simple and stress-free. Highly recommend!"
We responded:
"Darcey, thank you for taking the time to leave us a review! I'm happy to hear that Taylor and the team made your experience smooth and stress-free. It's great to know that you found our rates fair and the process of switching and bundling your policies straightforward. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Claire

July 16, 2026

5  out of  5
rating by Claire
"Annalyse is so helpful and responsive!"
We responded:
"Claire, thank you for taking the time to leave us a review! I'm happy to hear that Annalyse was able to assist you so effectively. We always aim to provide responsive and helpful service. Feel free to reach out if you need anything else!"
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Andrew W

July 15, 2026

5  out of  5
rating by Andrew W
"Courtney was fantastic. Switching insurances can often be a nightmare but Courtney made it a breeze. She was super communicative and provide an excellent level of service!"
We responded:
"Andrew, thank you for taking the time to leave us a review! I'm happy to hear that Courtney made your insurance switch easy and provided excellent service. We strive to make the process as smooth as possible for our customers. Let us know if we can help with anything else!"
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Tracy Morgan

July 7, 2026

5  out of  5
rating by Tracy Morgan
"Very patient and knowledgeable with getting us taken care of with Life Insurance"
We responded:
"Hey, Tracy! Thank you for taking the time to share your experience! We're so happy to hear our team was patient, knowledgeable, and helped make the process of setting up your life coverage easy to understand. We truly appreciate you choosing our office, and you're welcome to call or stop by anytime you need us."
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Ashley Deans

July 2, 2026

5  out of  5
rating by Ashley Deans
"Best motorcycle insurance I’ve found. Scott got me going and set up my insurance to start when I wanted it to. Never pressured me to begin it earlier!
Taylor called me today and welcomed me to State Farm. She was super sweet and very informative. Nothing but awesome experiences!"
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that Scott and Taylor made your experience with us a positive one. It's great that Scott was able to set up your insurance just the way you wanted, and that Taylor made you feel welcome. We're glad to have you with us! Let us know if we can help with anything else!"
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Stephanie Sage

June 9, 2026

5  out of  5
rating by Stephanie Sage
"We’ve been with State Farm for many years, and throughout that time Chandler has provided exceptional service. There was a period when our rates continued to increase despite having excellent driving records and no at-fault claims, and we seriously considered switching providers.

Instead of simply letting us leave, Chandler took the time to review our situation, answer our questions, and help us understand our options. His honesty, professionalism, and genuine concern for his clients convinced us to stay, and we’re very glad we did.

It’s rare to find an insurance agent who is both knowledgeable and truly invested in helping people. Chandler has always been responsive, trustworthy, and easy to work with. I highly recommend him to anyone looking for an agent who puts his clients first."
We responded:
"Thank you, Stephanie, for sharing your experience! I'm really happy to hear that you felt supported and valued during your time with us. It's important to us that you feel informed and confident in your decisions, and I'm glad we could help you navigate your options. Your recommendation means a lot, and we're grateful to have you with us. Feel free to reach out if you need anything else!"
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Tyler Schuster

June 6, 2026

5  out of  5
rating by Tyler Schuster
"Daima was absolutely amazing to work with. The entire experience was a 10/10 from start to finish. Everything was handled seamlessly over the phone, and communication was clear, professional, and prompt throughout the process.

What stood out most was that she genuinely listened, cared about my situation, and took the time to help me find the best solution. It’s rare to find someone who combines knowledge, professionalism, and excellent customer service the way she does.

I would highly recommend Daima to anyone looking for insurance assistance. She made what could have been a stressful process incredibly easy, and I would recommend her 100 times over."
We responded:
"Thank you, Tyler, for taking the time to leave us such a wonderful review! I'm really glad to hear that Daima provided you with a seamless and supportive experience. It's great to know she was able to combine her expertise with genuine care to make the process easy for you. We appreciate your recommendation and are here if you need anything else!"
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MrsA

June 2, 2026

5  out of  5
rating by MrsA
"I had the pleasure of speaking with Daima today when I called to receive a quote.
I rarely enjoy a conversation on the phone, but her professionalism along with her sense of humor, AND the fact that she said my husband’s name correctly without even having to ask just sealed the deal;)

It’s respectful to pronounce someone’s name correctly in my opinion and so it didn’t go unnoticed.

If you need coverage and a someone to answer your questions I highly recommend!!"
We responded:
"Thank you, MrsA! I'm glad to hear that Daima made your experience enjoyable and that her professionalism and sense of humor stood out. We agree that getting names right is important, and I'm pleased it made a difference for you. We appreciate your recommendation and are here to help with any questions you might have. Thanks for choosing us!"
Profile photo of Eian Lung

Eian Lung

June 1, 2026

5  out of  5
rating by Eian Lung
"Taylor at State Farm was awesome to work with! She helped us bundle our home and auto insurance and somehow made talking about insurance actually enjoyable. She was super friendly, answered all our questions, and made the whole process feel effortless.

Honestly, if every insurance agent was like Taylor, I’d probably call my insurance company just to chat. She saved us money, got us set up with great coverage, and made the experience way better than I expected. 10/10 service—Taylor is a rockstar!"
We responded:
"Hey, Eian! Thank you for such a fun and thoughtful review. I’m so happy to hear Taylor made the process of setting up your home and car insurance easy, informative, and even enjoyable. It means a lot to know she answered all your questions and helped you find coverage that fit your needs while lowering your costs. We truly appreciate your support and your kind words about Taylor."
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Chastity Rodriguez

May 26, 2026

5  out of  5
rating by Chastity Rodriguez
"I was a customer of a different insurance provider for a very long time and have since switched to State Farm and couldn’t be happier. The entire process has been amazing. My local office is so eager to help me with any questions or needs I may have not to mention super friendly! It’s almost like I’m on the show Cheers! Tammy, Brooklyn and the entire staff are such a pleasure! If I could give them more than 5 stars I would!"
We responded:
"Thank you, Chastity! I'm really happy to hear that your experience with our office has been so positive. Tammy, Brooklyn, and the rest of our team strive to be helpful and friendly, and it's wonderful to know you feel so welcomed. We appreciate your support!"
Profile photo of Trina Rayner

Trina Rayner

April 29, 2026

5  out of  5
rating by Trina Rayner
"Taylor was truly amazing! She was able to get me a great deal on my auto and condo insurance. She was so polite and very caring and really took time to go over and explain everything to me. I am so happy to be part of the State Farm family!"
We responded:
"Thank you, Trina! I'm glad to hear that Taylor provided you with such a positive experience and helped you find a great deal on your insurance. It's wonderful to have you as part of our State Farm family. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Kevin Bourne

Kevin Bourne

April 12, 2026

5  out of  5
rating by Kevin Bourne
"I am so pleased with State Farm and with Chandler and Scott! The quote they gave me was by far cheaper than any other quotes I got. I Highly recommend them!"
We responded:
"Kevin, thank you for your fantastic review! I'm happy to hear that we were able to provide you with a competitive quote. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jackson Gray

Jackson Gray

April 3, 2026

5  out of  5
rating by Jackson Gray
"This review does not endorse the company, I’m only putting 5 stars to give Taylor Hinson a coffee. I will be following up to ensure she gets the coffee. If she doesn’t get the coffee I will retract my review."
We responded:
"Thank you for your honesty and for supporting Taylor with the 5 stars! While I do provide my team coffee for reviews, it’s truly meant as a reward for providing exceptional service — after all, great coffee fuels great work! We believe rewarding our team for the way we want all customers to feel is important. Taylor and the entire team truly value every bit of recognition. The coffee perk is a nice bonus, but our main focus is always on providing great service and making sure our customers feel valued. We hope your experience with us reflects that care and attention, and we look forward to continuing to earn your trust and support. And don’t worry — we’ll make sure Taylor gets her coffee, no retractions needed! Feel free to reach out anytime if there’s anything we can do for you."
Profile photo of Nicole Lewis

Nicole Lewis

March 31, 2026

5  out of  5
rating by Nicole Lewis
"Brooklyn is amazing. She took her time even when life got in way and i didn’t reach out. She is super kind and the reason i stay with State Farm. Now i have auto, home and life with them and very happy."
We responded:
"Thank you, Nicole! I'm delighted to hear that Brooklyn's dedication and kindness have made such a positive impact on your experience with us. It's wonderful to know you're happy with your coverage. We're always here to assist you with any needs you may have. Thanks for being a valued part of our State Farm family!"
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Jesse Wilson

March 26, 2026

5  out of  5
rating by Jesse Wilson
"I absolutely love having State Farm everyone here is so helpful and understanding. They're always willing to work with me when I have trouble and they are always great at communicating."
We responded:
"Thank you, Jesse! I'm happy to hear that you're enjoying your experience with us. Our team is dedicated to being helpful and understanding, and it's great to know that our communication efforts are appreciated. If you ever need anything else, feel free to reach out!"
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Robert Blanco

March 16, 2026

5  out of  5
rating by Robert Blanco
"Thank you to Scott and Taylor at State Farm! They provided top-tier customer service and really took the time to educate me on my coverage rather than just trying to sell me a policy. It’s rare to find an office that makes you feel like family, but Taylor and Scott at Chandler Hahn in Belmont NC definitely do."
We responded:
"Thank you, Robert! I'm happy to hear that Scott and Taylor made you feel like family and provided excellent service. Our team is committed to ensuring you understand your coverage fully. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of George Alan

George Alan

March 13, 2026

5  out of  5
rating by George Alan
"(Diama & Taylor)"
We responded:
"Thank you, George Alan! I'm happy to hear that Diama and Taylor provided you with excellent service. Our team is dedicated to ensuring a positive experience for everyone. If you have any more questions or need assistance, feel free to reach out anytime!"
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Sandra Campillo

March 9, 2026

5  out of  5
rating by Sandra Campillo
"I’ve had the best insurance experience coming onboard with Chandler Hahn State Farm thanks to Scott and Taylor. They’ve made it an easy and seamless process and I couldn’t feel more welcome. I appreciate all the support and assistance with finding the best policy for my needs. Grateful to have landed here."
We responded:
"Thank you, Sandra! I'm happy to hear that Scott and Taylor made your experience with us so welcoming and smooth. We're grateful to have you with us and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Mike Carter

Mike Carter

March 8, 2026

5  out of  5
rating by Mike Carter
"Switching to State Farm was made possible due to Brooklyn. She was the key to getting me in touch with Courtney. Courtney is very knowledgeable, responsive and helpful. I can’t leave out Taylor. Taylor made sure I was comfortable with life insurance coverage and answered every question that i had. The team as a whole is great, I don’t have the words to express the gratitude I have for each. Best thing is they are saving me money, I should have switch years before. Thank you."
We responded:
"Hey, Mike! Thank you for sharing how Brooklyn helped get the process started with our office. She did a wonderful job connecting you with Courtney to continue the conversation. Courtney works hard to be responsive and clear, so it means a lot that you pointed that out. We also appreciate you mentioning Taylor. Taking time to walk through life insurance coverage and answer each question is important to our team. Your note about the whole group means a lot to everyone here. We are really happy we could help you with your homeowners and auto coverage while keeping the pricing comfortable for your budget. We appreciate you choosing our State Farm office and sharing your experience with us."